Jump to content

Mike Cantrell

Seeq Team
  • Posts

  • Joined

  • Last visited

Everything posted by Mike Cantrell

  1. Hi Muhammad, You have experienced one of the limitations of Kerberos. The Seeq server must be in the Internet Zone for the SSO to work. This is in addition to the browsers setting in the prerequisite section of that KB article. Our documentation on using Kerberos has the following information (located here): Seeq is running on an intranet site OR the URL for the Seeq site has been configured to be in the Intranet zone via IE's security settings. This is essential if the Windows Auth connector is a remote agent and the main Seeq server is running as an off-site SaaS. In this case the URL for the main Seeq server will need to be configured as an intranet site in IE's security settings because Window's default settings are to only allow automatic logon for the Intranet zone: Very Respectfully, Mike Cantrell
  2. Hi Muhammad, We would need to look through the logs to determine why auto-login is not functioning properly. The following article will help you submit the logs and open a ticket containing them. https://support.seeq.com/space/KB/114395156/Viewing%20Logs%20and%20Sending%20Log%20Files%20to%20Seeq Very Respectfully, Mike Cantrell
  3. Hi Muhammad, After configuring the SPN there are two more steps required to enable Single Sign On. The Windows Authentication KB article links to these steps. I have also included them here. First you must configure a default Login Directory. Secondly you must enable Auto-Login. If Single Sign On does not work after these configuration changes are applied (or if you would like support enabling them) please email support@seeq.com to open a ticket. Very Respectfully, Mike Cantrell
  4. Hi Yoni, The error occurs due to some missing dependencies that the Seeq module requires when launching the designer. Seeq will add the ability to link to Seeq content from the designer and that requires certain modules. Can you check to see if the Vision module is installed on the Ignition server? Usually adding that module will resolve this issue. Very Respectfully, Mike Cantrell
  5. HI Pauly, There are no limitations in Seeq preventing using the same service account on both the remote agent and the main Seeq server. Very Respectfully, Mike
  • Create New...