Alfred

If you don't mind, please raise a support ticket from HERE so that this issue can be tracked by the Seeq team. Thanks.

This is unusual, will setup meeting for tomorrow at 11am. I suspect then some cleanup in the registry maybe due.

Tomorrow morning is fine, I think when uninstalling, you may have missed to delete the Seeq data folder. After you have uninstalled using the normal process, the data folder is usually located at "C:\ProgramData\Seeq". you will need to delete this folder and then re-try the installation. What time are you available to morrow morning and what is your timezone?

Alfred is inviting you to a scheduled Zoom meeting.

Topic: Alfred's Zoom Meeting
Time: May 4, 2021 16:00 Nairobi

Join Zoom Meeting
https://seeq.zoom.us/j/96135958553

Meeting ID: 961 3595 8553

Are you able to get onto a zoom call to troubleshoot this issue?

Ok, now I understand. That error is occurring because of retrying the installation multiple times. When you start the installation, the Seeq installer assumes you are trying to upgrade an old version, what you need to do is to completely remove Seeq first, and delete any "seeq" folders that maybe left in your hard disk. uninstall from Control panel> uninstall a program.

Then download a new copy of Seeq server from HERE and then run the installer again as administrator.

So everything is fine now?

Hi Muhammad, when you started the installation, were you trying to perform an upgrade to an existing installation or was that the first time that you were installing Seeq server?

I would like to share this knowledge base article on how to install Seeq. Installing+and+Upgrading+Seeq