Seeq R21 does not show scorecard color options

[SeeqKing]

Hi,

In Seeq R21. I am not able to see Scorecard color options. I hope I am not missing something here.

Please let  me know if there is easy way to work around this problem.

 

[haroldhues]

Hi SeeqKing,

The administrator of the Seeq Server can configure the color and name of all the priorities used in Scorecard Metrics. I suspect that they may configured to be white.

We can verify this using API, to do this access the API Reference within Seeq:

Then open the "/system/configuration/" endpoint:

Then click the "Try it out!" button:

If you could share the "Response Body" that will tell us how the priorities are configured on the server. If they are in fact white, I can share how an administrator can use the "POST /system/configuration" endpoint to update that configuration

Thanks,

Cody Ray

Edited January 11, 2019 by haroldhues